TCAM Event Invitation 13th November

October 11, 2019

We are writing to you to highlight that some hospitals in your area will be launching their referral to community pharmacy service via the PharmOutcomes™ platform. From December 2019 George Elliott Hospital will be making referrals. In the New Year, it is likely that South Warwickshire NHS Trust and University Hospital Coventry and Warwick will also commence this service.

The Local LPCs will be hosting an evening event to provide details of how the service will affect you:
• Key benefits to patients, hospital and community pharmacy
• Real case studies
• Operational aspects including PharmOutcomes™ process
• Area Manager & Community Pharmacy team engagement

It is important ALL community pharmacists book-in and attend this event as it represents an important milestone for pharmacies.

Community pharmacy and hospital pharmacy colleagues Coventry and Warwickshire STP have been working together with West Midlands AHSN to try and improve care for recently discharged patients where it is thought there would be potential benefit of a further intervention. Medicines Support (Hospital to Home) will be a new service which aims to ensure patients receive appropriate support from their community pharmacist soon after leaving hospital by using PharmOutcomes™ to pass messages securely to and from the hospital and community pharmacy.

Hospital pharmacists will use PharmOutcomes™ to refer patients nearing discharge to the patients chosen local community pharmacy. Patient information will be sent electronically to the community pharmacy and will include: date of birth, postcode, NHS number, GP details and details of discharge medicines. A member of the community pharmacy team will then contact the patient ideally within three days, to arrange for them to come in for a consultation. This visit may then result in the completion of a Medicines Use Review (until they are phased out), New Medicine Service and/or other suitable services; such as repeat dispensing, home delivery, stop smoking, flu vaccination etc…

This is currently not a nationally commissioned service, however can potentially lead to the important provision of other advanced or enhanced commissioned services by community pharmacies. Evidence has shown real benefits to patients receiving such interventions through reduced readmission rates back into hospital and improved health outcomes. The Pharmaceutical Journal has published an article about a similar scheme which you may wish to READ.

To Book:
Click on the following Eventbrite LINK to join us for the launch of this important service to ensure your team are engaged, prepared and ready to provide fantastic service for the referrals your team will shortly be receiving.

The meeting is coordinated and organised by the LPCs, Local Acute Trusts and West Midlands AHSN supported by local CCGs.

Event Date and Time: 
13th November
6.30pm arrival for 7:15pm – 8:30pm
Event Location:
Citrus Hotel Coventry, CV83DY

You can download a copy of the flyer HERE.




Thumbnail photo created by topntp26 –


Providing information for Community Pharmacies about the work of the Local Pharmaceutical Committee and of the Community Pharmacy Services commissioned within Coventry


Copyright by Coventry LPC. All rights reserved.