Facecoverings compulsory in shops including pharmacies

July 24, 2020

Facecoverings for customers in shops and pharmacies have become compulsory in England today, July 24th, 2020.

Children under 11 and those with certain disabilities will be exempt. The liability for wearing a face covering will lie with the individual, not the retailer. Should an individual without an exemption refuse to wear a face covering, the shop (or pharmacy) can refuse them entry and can call the police if people refuse to comply. However, PSNC warns about the appropriateness of resorting to enforcement options. If a person is not wearing a face covering, it may be difficult to determine if a relevant exemption applies, and in any event, the health needs of the patient or customer should also be considered; this is particularly relevant in healthcare settings, such as pharmacies. You can read the PSNC guidance HERE.

You can find the full guidance on facecoverings on the government website HERE.

PHE has issued a number of posters that can be displayed in retail settings, some of which are also suitable for pharmacies. You can download all the assets on the following links:


Social Media assets

We have uploaded two of the A4 easy print posters to the LPC website for easier access. You can find them HERE and HERE and print them directly by right-clicking on the PDF files.

At the same time, updated guidance has been issued on staff use of masks in primary care settings. This officially brings the guidance on staff use of masks in pharmacies, general practices and other primary care settings in line with the guidance which has been in place in hospitals for several weeks now. You can read this guidance HERE. 

You can find all these links and resources on the LPC website on the PPE page.




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