Advanced Services

NHS URGENT MEDICINE SUPPLY ADVANCED SERVICE

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CPPE Urgent Care

Up to 15% of calls to NHS 111 are for emergency repeat medication at busy times at the weekends and 3-4% of bank holiday out-of-hours appointments with a doctor are taken up by requests for a prescription for repeat medicines. (1)

NHS Urgent Medicine Supply Advanced Service (NUMSAS) was commissioned in December 2016 as a pilot running until March 2018. It has a phased roll out with West Midlands area in phase 3 which is due to start from February 2017. The service enables patients who have contacted NHS 111 to get a referral to access to urgent medicines through a local pharmacy without the need to visit their GP or A&E department.

The aim is to reduce the burden on GPs and hospitals and allow easier access to mediations for patients with a genuine need.


Additional support and commonly asked questions.

  • How do contractors inform NHS England that they intend to provide the NUMSAS?
  • Is this service available to patients that self-present to the pharmacy requesting an emergency supply?
  • Will my pharmacy be sent paperwork for the service or do I need to download this from the PSNC website?
  • How often should we be checking NHSmail for NHS 111 referrals?
  • More FAQs
How do contractors inform NHS England that they intend to provide the NUMSAS?

Contractors must notify NHS England that they intend to provide the service via a declaration on the NHS BSA website.  The electronic form on the NHS BSA website asks for the Pharmacy Organisation Code; this is the ODS or F code for the pharmacy that is used on the end of month submission to the Pricing Authority. If the form is incorrectly completed it may result in non-payment for the service.

Is this service available to patients that self-present to the pharmacy requesting an emergency supply?

No. This service is only available to patients who have been referred to the pharmacy from NHS 111. No payments will be made under this service for medicines or appliances supplied to walk-in patients who have not been referred by NHS 111.

Will my pharmacy be sent paperwork for the service or do I need to download this from the PSNC website?

The forms will need to be downloaded from the PSNC or NHS BSA (for the claim form) websites.

How often should we be checking NHSmail for NHS 111 referrals?

NHS England has advised that NHSmail must be ‘regularly’ checked, especially within traditional out of hours periods such as weekday evenings, weekends and holidays, to pick up referrals from NHS 111 in a timely manner. This should include when a pharmacy opens and before the pharmacy closes each day.

‘Regularly’ has not been defined by NHS England in the service specification, therefore it is up to the contractor to determine the appropriate intervals.

More FAQs

For more FAQs click here.


References
(1) NHS ENGLAND

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