Coventry LPC



October 15, 2019 Newsletter

Thank you all who attended the LPC’s CPCF/PCN event last Sunday in Coventry. We hope you’ve found it useful.

The presentation slides are now available to download on the following links:



These have also been added to our website to the New Contract Training Resources Page as well as our Presentations Page for future reference.

Some photos from the event can be seen below:


October 11, 2019 News

We are writing to you to highlight that some hospitals in your area will be launching their referral to community pharmacy service via the PharmOutcomes™ platform. From December 2019 George Elliott Hospital will be making referrals. In the New Year, it is likely that South Warwickshire NHS Trust and University Hospital Coventry and Warwick will also commence this service.

The Local LPCs will be hosting an evening event to provide details of how the service will affect you:
• Key benefits to patients, hospital and community pharmacy
• Real case studies
• Operational aspects including PharmOutcomes™ process
• Area Manager & Community Pharmacy team engagement

It is important ALL community pharmacists book-in and attend this event as it represents an important milestone for pharmacies.

Community pharmacy and hospital pharmacy colleagues Coventry and Warwickshire STP have been working together with West Midlands AHSN to try and improve care for recently discharged patients where it is thought there would be potential benefit of a further intervention. Medicines Support (Hospital to Home) will be a new service which aims to ensure patients receive appropriate support from their community pharmacist soon after leaving hospital by using PharmOutcomes™ to pass messages securely to and from the hospital and community pharmacy.

Hospital pharmacists will use PharmOutcomes™ to refer patients nearing discharge to the patients chosen local community pharmacy. Patient information will be sent electronically to the community pharmacy and will include: date of birth, postcode, NHS number, GP details and details of discharge medicines. A member of the community pharmacy team will then contact the patient ideally within three days, to arrange for them to come in for a consultation. This visit may then result in the completion of a Medicines Use Review (until they are phased out), New Medicine Service and/or other suitable services; such as repeat dispensing, home delivery, stop smoking, flu vaccination etc…

This is currently not a nationally commissioned service, however can potentially lead to the important provision of other advanced or enhanced commissioned services by community pharmacies. Evidence has shown real benefits to patients receiving such interventions through reduced readmission rates back into hospital and improved health outcomes. The Pharmaceutical Journal has published an article about a similar scheme which you may wish to READ.

To Book:
Click on the following Eventbrite LINK to join us for the launch of this important service to ensure your team are engaged, prepared and ready to provide fantastic service for the referrals your team will shortly be receiving.

The meeting is coordinated and organised by the LPCs, Local Acute Trusts and West Midlands AHSN supported by local CCGs.

Event Date and Time: 
13th November
6.30pm arrival for 7:15pm – 8:30pm
Event Location:
Citrus Hotel Coventry, CV83DY

You can download a copy of the flyer HERE.




Thumbnail photo created by topntp26 –


October 7, 2019 News

Public Health England is launching a major new mental health campaign, called Every Mind Matters, on 7th October 2019. You can download the digital resources HERE.

You can find out more about this campaign by watching the Campaign Webinar or visiting the NHS website

This is NOT a mandatory campaign for pharmacies, but it is a very worthy cause to support if you choose to do so. We have added the resource links to our Optional Health Campaigns page for future reference.


October 4, 2019 News

The following news article was published yesterday by PSNC regarding SSPs issued for Fluoxetine:

In response to significant ongoing disruption to the supply of Fluoxetine capsules, the first Serious Shortage Protocols (SSPs) have been issued by the Department of Health and Social Care (DHSC).

Three SSPs have been authorised by the Secretary of State to help manage the supply of some formulations of Fluoxetine and to try to ensure that fewer patients have to return to their prescriber. Developed by clinicians, the protocols provide pharmacists with procedures to follow in providing a suitable alternative product. Pharmacist must also exercise their professional judgement to ensure the alternative product is suitable for the patient.

Whilst 10mg, 30mg, and 40mg capsules of Fluoxetine are fairly low volume lines, DHSC believes the disruption to supply has reached a level that requires intervention. PSNC has been informed by DHSC that the 20mg capsules – the most commonly prescribed formulation – are in good supply.

Community pharmacy contractors and their teams are asked to read the below SSP documents and to implement the protocols with immediate effect on Thursday 3rd October.

SSP01: Fluoxetine 10mg capsules

SSP02: Fluoxetine 30mg capsules

SSP03: Fluoxetine 40mg capsules

The SSPs may be amended or revoked at any time but currently expires at the end of October – PSNC will update contractors on any changes.

All community pharmacies will receive an email to their shared NHSmail account informing them of these SSPs.


You can read the rest of the article on the following LINK.

We have also updated our website with the relevant information for future reference.

Please visit our SUPPLY SHORTAGES page for useful links and information.



September 27, 2019 News

The October 2019 Drug Tariff contains a number of changes relating to reimbursement and remuneration that community pharmacy contractors and their teams need to be aware of.  The following information has been published by PSNC:

Serious Shortage Protocols (SSPs)

Amendments have been made to Parts I, II and IIIA of the Drug Tariff to recognise SSPs. The new wording provides details of the endorsement requirements, reimbursement and remuneration for supplies made in accordance with SSPs.

Reimbursement is for the medicine or appliance supplied in accordance with an SSP, not the originally prescribed medicine/appliance. Payment is normally calculated on the basis that the exact quantity ordered by the prescriber has been supplied, apart from any supply made against an SSP for an alternative quantity. Additionally, where a supply is made against an SSP, the reimbursement price will account for VAT payment.

Aside of the usual dispensing fees and allowances for any items supplied in accordance with an SSP, pharmacy contractors will receive an additional SSP fee of £5.35 per item.

For guidance on claiming payment for SSPs, click here to view the PSNC factsheet.

For general information and background on SSPs, click here to view PSNC’s SSPs page.

Establishment Payment changes

Amendments have been made to Part VIA to update the monthly Establishment Payment levels. This is a continuation of the phasing out of this payment. The table below shows the new amounts for pharmacy contractors in England:

Number of items per month from 1 October 2019 Monthly Establishment Payments from 1 October 2019
2,500 – 2,829 £582
2,830 – 3,149 £605
3,150+ £628

The monies from the Establishment Payment are being reinvested elsewhere to keep the overall funding sum at £2.592bn.

Transitional Payments

Amendments have been made to Part VIA to add Transitional Payments to the Drug Tariff. All contractors will automatically receive Transitional Payments from October 2019. Payments will be paid on a monthly basis according to the number of prescription items submitted and reimbursed by the NHS Business Services Authority (NHSBSA) in the relevant month, as set out in the table below:

Number of items per month from 1 October 2019 Monthly Transitional Payment from 1 October 2019
0 – 2500 £100.00
2501 – 5000 £700.00
5001 – 19167 £780.00
19168+ £833.33

For more information on the Transitional Payments, click here to view the PSNC news story.

We have also updated the LPC website with these Drug Tariff changes for future reference.
You can find our Drug Tariff page HERE.


September 19, 2019 News

Launching on 19 September, Stoptober is back for its eighth year to help smokers split up from their relationship with smoking. To help you support the campaign, and in addition to the printed resources you’ve already received, PHE have created a suite of digital and social resources which are now available to download from the PHE Campaign Resource Centre.

This year there’s also have a new Stoptober Support Group on Facebook. This page encourages smokers to swap tips, stay engaged and motivated with likeminded quitters and previous successful quitters.

These are some of the digital resources available:
* Partner toolkit and activation guide
* Graphics for download
* Social media posts
* Digital banners and screens

Pharmacies are reminded that Stoptober is one of six NHS mandated health campaigns this year. To find out more, please visit this LPC webpage.


September 9, 2019 News

PSNC will be holding a webinar about the new NHS Community Pharmacist Consultation Service (CPCS) on Monday 16th September at 7.00pm, in collaboration with NHS England and NHS Improvement (NHSE&I).

On the night Alastair Buxton, PSNC’s Director of NHS Services, and colleagues from NHSE&I will explain how the service will operate and help you to prepare for the launch on 29th October.

As well as outlining the requirements that community pharmacy contractors will need to meet prior to offering the service, the webinar will also highlight the information, guidance and resources available and where to find them.

During the 60-minute webinar there will also be an opportunity for viewers to ask questions.

With registration for the service now open, this webinar will provide contractors and their teams with a clearer insight into this important new service.

A recorded version will be available later, but it still requires sign-up on the following link:


September 5, 2019 News0

As you may be aware, the new Community Pharmacist Consultation Service (CPCS) specification has been published and registration is now open!

  • The NHS CPCS will commence on 29th October 2019
  • Pharmacy contractors can now register to provide the service and claim the Transition payment supplement (£900 if claimed by 1st December 2019)
  • The draft service specification has been published and a draft toolkit for pharmacy teams will follow shortly

The launch date for the NHS Community Pharmacist Consultation Service (CPCS) has been set as 29th October 2019.

This date has been agreed by NHS England and NHS Improvement (NHSE&I), the Department of Health and Social Care (DHSC) and PSNC as part of the ongoing work to implement the first phase of the service, which will see NHS 111 call advisers referring suitable patients to community pharmacy.

To help pharmacy contractors and their teams to prepare to provide the service, which will connect patients who have a minor illness or need an urgent supply of a medicine with a community pharmacy, the draft service specification has been published on the NHS Business Services Authority (NHSBSA) website;  the final version will be published by NHSE&I once it has completed its journey through their internal governance process.

We have set up a new CPCS web page on the LPC  website, where you can find further information and useful links about this service. This page will be kept up-to-date as new information becomes available.


September 2, 2019 News0

Pharmacies are reminded that they need to check their NHS email accounts regularly, as our local NHSE  area team ( will only communicate with pharmacies through their secure NHS emails from September 1st onwards.

The LPC will continue to use both pharmacy emails and NHS emails until November, at which point we will also switch entirely to NHS emails to send our communications.

Please make sure your NHS email accounts are regularly monitored and accessible to all relevant staff.

You can find out more about NHSmail on the NHS website HERE

We also have a dedicated NHSmail resource page on our website  HERE

In case of technical queries, please contact



Providing information for Community Pharmacies about the work of the Local Pharmaceutical Committee and of the Community Pharmacy Services commissioned within Coventry


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