Coventry LPC

Manage Your Service (MYS)




MYS Log-In Link

MYS Registration Guide

MYS Access Authorisation Form

PSNC Guidance on MYS

Under the terms of the New Contract (CPCF 2019/24) community pharmacy contractors will be required to claim their Aspiration payment and make their declaration for a Pharmacy Quality Scheme (PQS) payment using the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) application.

Contractors will not be able to use the Snap Survey like they may have done for previous Quality Payments Scheme declarations; they will be required to use MYS.

Frequently Asked Questions and Additional Support

  • What is MYS?
  • How can I sign up for MYS?
  • How can I log in to MYS?
What is MYS?

The Manage your service (MYS) portal offers an online alternative to the current paper-based processes as well as access to a range of useful services.

Pharmacy spend a lot of time processing ‘end of month’ claims and have many avenues of travel to interact with the NHSBSA in order to do so. We aim to reduce the administrative burden and avenues of travel by providing one portal for pharmacies to use to interact with us in relation to reimbursement and remuneration for services. We’ve made steps towards this by making the following available via the MYS portal:

• pharmacy prescription batch submission forms
• referred back and disallowed items
• Pharmacy Quality Scheme (formerly Quality Payment Scheme)
• prescription image request

Pharmacies can also request information reports providing more visibility of claims made.

How can I sign up for MYS?

To register your pharmacies and authorise individuals’ access to MYS, you must be the business owner, director or an individual previously registered through our Information Services Portal.

Complete the MYS access authorisation form (Word: 243KB)

Once we have received your completed access authorisation form, we’ll start the process of creating accounts for your users. This usually takes 2 to 5 working days to complete.

As part of this process, users will get an email from ‘Microsoft Invitations’ inviting them to access applications in our organisation by a member of our support team.

The MYS registration guide (PDF: 1.69MB) is available to help with this process.

How can I log in to MYS?

You can log-in to your MYS account using your smartcard or with your personal NHSmail credentials should use of smartcard not be suitable for your pharmacy or staff.

Login link:


Providing information for Community Pharmacies about the work of the Local Pharmaceutical Committee and of the Community Pharmacy Services commissioned within Coventry


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