Coventry LPC

Key Contacts for Pharmacy A-Z

  • Area Prescribing Committee (Coventry & Warwickshire APC )
  • Coventry & Warwickshire Partnership NHS Trust
  • Coventry & Warwickshire STP (Better Care)
  • CCG Coventry/Rugby
  • Clinical Waste Collection, Coventry
  • Controlled Drugs
  • CPPE
  • DBS Checks
  • Electronic Prescription Service (EPS)
  • Fraud Reporting
  • Medicines Optimisation Team, Arden & GEM CSU
  • NHS Arden and Greater East Midlands
  • NHS England Pharmacy Team, West Midlands
  • NHS Mail
  • Non-controlled drugs incidents reporting
  • Outbreak Team (Covid, etc)
  • Payments: Primary Care Support England (PCSE)
  • Payments: Enhanced Services
  • PHE Health Campaigns
  • PHE Local Health Protection Team (HPT)
  • Public Health Signposting Coventry
  • Prescription Ordering Direct Service (POD)
  • Safeguarding, Coventry
  • Sharps Disposal, Coventry
  • Smart Cards, Coventry
  • Summary Care Records (SCR)
Area Prescribing Committee (Coventry & Warwickshire APC )
Coventry & Warwickshire Partnership NHS Trust


Telephone: 024 7636 2100
Wayside House Reception Telephone: 024 7636 8944

Coventry & Warwickshire STP (Better Care)


Clinical Waste Collection, Coventry


Tel: 08085 834333

More information:


As of 1st June 2020, the Clinical Waste inbox (england.clinicalwastewm@nhs.netis to be used by GP contractors only for clinical waste queries.

Going forward if you have any  pharmacy Clinical Waste queries please email (england.pharmacypaymentswm@nhs.netwith your ODS Code/F Code and pharmacy details where your queries will be actioned.

Controlled Drugs

CDAO Support Team 
Tel:  0121 611 0813


CD Accountable Officer, West Midlands: Amit Dawda


CD Police Liaison Officer, West Midlands: Stephen Miles

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Controlled Drugs, CD Reporting Tool

More information:


tel: 0161 778 4000

Local contacts:
Hayley Berry
West Midlands regional manager

Megan Harris
West Midlands regional tutor

More information:

Fraud Reporting

Tel: 0800 028 4060

Local Counter Fraud Specialist (LCFS):;;
Tel: 02476 536871

More information:

Medicines Optimisation Team, Arden & GEM CSU


Tel: 0121 611 0813

More information:

NHS Arden and Greater East Midlands

Arden & Gem CSU
Tel: 0121 612 1500

NHS England Pharmacy Team, West Midlands

Pharmacy Team, WestMidlands

St Chads Court
213 Hagley Road
West Midlands
B16 9RG

Tel: 0121 695 2222

From August 2020 the new email:

Please include the following information in your email, if the email does not include this information the email will be bounced back to you and no action will be undertaken until the correct information has been included:

ODS Code
Name of Pharmacy
Reason for your email

Please note that if you do not send your message as advised above, it will not be actioned or processed by the team.

NHS Mail

National Service Desk:

Tel: 0333 200 1133

For queries regarding shared NHS Mail Inboxes contact or call the National Service Desk 0333 200 1133

For individual requests of an NHS Net account call 0300 555 0212 or email

More information:

Non-controlled drugs incidents reporting

Dispensing errors and general concerns:


Outbreak Team (Covid, etc)

CCC – Single point of access

Out of hours – via DPH or Nadia Inglis (Health Protection Lead for WCC/CCC) 07980501941 

Payments: Primary Care Support England (PCSE)

Any payment queries initially to be emailed to the NHS England Pharmacy Team generic email address ( This inbox is monitored daily and dealt with accordingly. Someone from the team will contact you if further information is required before sending your payment request to PCSE.


Tel. 0333 014 2884

PCSE, 3 Caxton Road, Fulwood, Preston, PR2 9ZZ

Please send your Pre-Reg Application forms directly to the NHS England Pharmacy Team generic email address

Payments: Enhanced Services

Please direct all enquiries to the CSU Medicines Management Team for queries relating to Pharmacy First, Assisted Meds, Dermatology and Bank Holiday Rotas

Tel: 0121 612 3814

PHE Health Campaigns

If you have not received the campaign materials for any upcoming Mandatory National Public Health Campaigns please contact Public Health England at:

PHE Local Health Protection Team (HPT)

West Midlands East HPT

This team covers:

  • Birmingham
  • Solihull
  • Coventry
  • Warwickshire

Contact West Midlands East HPT

Public Health England
5 St Philip’s Place
B3 2PW

Public Health Signposting Coventry

Main directory LINK.

Covid-19 LINK.

LPC Covid-19 Wellbeing PAGE.

Safeguarding, Coventry

Safeguarding Children Partnership, Coventry
Tel: 0247 697 5477

Safeguarding Adults Board, Coventry
Tel: 0247 683 2568


Safeguarding, Coventry MASH
Tel: 0247 678 8555


More information:

Smart Cards, Coventry


Tel: 0247 684 4000

More information:

Summary Care Records (SCR)


More information:


Providing information for Community Pharmacies about the work of the Local Pharmaceutical Committee and of the Community Pharmacy Services commissioned within Coventry


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