Coventry LPC


Links & Downloads


Nomination Policy

Nomination Tips

Patient Nomination Request Form

Using The EPS Service

EPS Dispensing

Finding an Electronic Prescription

Service & Business Continuity




Benefits of eRD

Quick Guide


PSNC Info Page

Patient Guidance

Maximising eRD Toolkit

eRD Presentation

eRD Dispenser Guide

eRD Dispenser Quick Guide

Explaining eRD to patients


Getting Started with SCR

Pharmacy Factsheet

Implementation Checklist

Step-by-Step Implementation

Privacy Officers

Information Governance

Benefit of using SCR

Technical Troubleshooting

Final Checklist for SCR

Staff Briefing Poster

Patient Leaflet

Patient Information



Patient Choice Consent and Communication

Dispensing Prescriptions

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) enables prescriptions to be sent electronically from the GP practice to the pharmacy and then on to the Pricing Authority for payment.

Dispensing Tokens

Dispensing Tokens are now ordered through Primary Care England Support’s portal:

Primary Care England Support Portal

Prescription Tracker

The Prescription Tracker is a simple EPS “Where’s my prescription” way of checking the status of a prescription in the event of a patient arriving for a prescription that does not appear to be available.

You will need a secure N3 connection to access the site.

Prescription Tracker

NHS Digital Factsheet

HSCIC Help Sheet

EPS New Business Community

NHS Digital EPS for Dispensers

Smart Cards

Smartcard certificates require renewal every 2 years before they expire, either online or by visiting your Registration Authority. Full information is available from PSNC

Below are a list of useful links on the PSNC site:

PSNC: Smartcards (Home page)

Renewing your Smartcard

Registration Authorities

Managing your Smartcard – Quick Reference Guide

Summary Care Records

Summary Care Records for Community Pharmacies

The NHS Summary Care Record (SCR) is an electronic summary of key clinical information (including medicines, allergies and adverse reactions) about a patient, sourced from the GP record. It is used by authorised healthcare professionals, with the patient’s consent, to support their care and treatment.

Pharmacy teams can benefit by being able to:

  • Check allergies to prevent prescribing errors
  • Check current medications prescribed for emergency supply purposes
  • Check eligibility for services such as a free flu jab

The vision is that by 2017 all pharmacists and pharmacy technicians will recognise that access to SCR will be an essential tool to help deliver high quality care. Use of the information within SCR will help to improve the efficiency of delivery, information decision making and help to ensure safer outcomes. Whilst it is a ‘read only’ document presently, it is hoped that this will continue to be developed.

Following a successful pilot of SCR, Arden & GEM CSU have been commissioned locally to manage the implementation of the SCR. The Arden & GEM CSU Project team will be responsible in providing each pharmacy with all the required tools and information in order to facilitate the use of SCR.

Multiple pharmacies have taken responsibility of implementing SCR internally and Arden & GEM CSU are not providing support to the following pharmacy groups: LloydsPharmacy, Boots, Day Lewis, Dean & Smeadley, Rowlands, Safedale Ltd, Cohens Group, Tesco, Manor Pharmacy, Cox & Robinson, Superdrug, H I Weldicks, Knights, Morrisons


There are some key requirements that pharmacies will need to complete in order to get access to SCR. Only registered pharmacists and registered pharmacy technicians will be allowed to view SCR in their pharmacy.

Each pharmacy will need to have in place and complete the following:

  • Attend face to face engagement meeting with the SCR project team (one representative per pharmacy)
  • CPPE on-line accredited training
  • Completion of the Acceptable User Agreement (AUA)
  • Privacy Officer (PO) in place for your pharmacy

When your pharmacy is ready to Go Live with SCR you need to submit your Acceptance User Agreement via:

Useful Contacts

NHS Digital SCR:


Providing information for Community Pharmacies about the work of the Local Pharmaceutical Committee and of the Community Pharmacy Services commissioned within Coventry


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