Coventry LPC

Electronic Repeat Dispensing (eRD)

NHS Resources

eRD Webpage

eRD for Dispensers

eRD Patient Leaflet

eRD Handbook

eRD Toolkit

eRD Recorded Webinar

AHSN Resources

Webinar Series June/July 2020

Webinar July 2020 (Slides)

Webinar May 2020 (Slides)

Webinar April 2020 (Recording)

Webinar April 2020 (FAQs)

AHSN eRD webpage

PSNC Guidance

eRD Webpage

Repeat Dispensing Service Specs

eRD Fact Sheet

Training Resources

CPPE Repeat Dispensing

NHS Digital eRD E-learning

Virtual Outcomes EPS4 & eRD

Virtual Outcomes Links/Resources


eRD Toolkit Presentation

eRD Flow Chart & Questions

Electronic Repeat Dispensing (eRD) was introduced in July 2009 as a non-compulsory method of dispensing prescriptions electronically. From April 2019, as stated in the GP contract, eRD became a contractual obligation for all patients where it is clinically appropriate and the patient consents.

Two thirds of prescriptions issued in primary care are repeat prescriptions. These repeat prescriptions account for nearly 80 per cent of NHS medicine costs for primary care. The management of these prescriptions and the time involved in ordering them can be significant.

Electronic Repeat Dispensing (eRD) is an integral part of EPS, which offers many extra benefits over paper repeat dispensing and repeat prescribing. eRD allows regular medicines to be prescribed for suitable patients in batches of up to a year and stores the prescriptions securely on the Spine.

Source: NHSBSA

Frequently Asked Questions and Additional Support

  • How does eRD work?
  • What are the training requirements for repeat dispensing?
  • What checks should be done before dispensing repeat prescriptions?
  • How did Covid-19 impact this service?
  • More FAQs
  • Useful Links
  • Coventry eRD Data
How does eRD work?

eRD is a process that allows a patient to obtain repeated supplies of their medication or appliances without the need for the prescriber to hand sign authorised repeat prescriptions each time. eRD allows the prescriber to authorise and issue a batch of repeat prescription issues electronically until the patient needs to be reviewed.

What are the training requirements for repeat dispensing?

The service specification requires the contractor to ensure that he and his pharmacists are competent to provide repeat dispensing services. Pharmacists should also undergo appropriate training, which may, for example, be the CPPE programme and assessment, but could also be a local training pack or a pack produced, for example, by the head office of a multiple. Local workshops are of value, particularly from the perspective of developing relationships between pharmacies and GP surgeries, but attendance cannot be mandated.

Source: PSNC

What checks should be done before dispensing repeat prescriptions?

Community pharmacies are responsible for carrying out checks with the patient before dispensing each issue, asking the following questions:

  • Have you seen any health professional (GP, nurse or hospital doctor) since your last repeat was supplied?
  • Have you recently started taking any new medicines either on prescription or that you have bought over the counter?
  • Have you been having any problems with your medication or experiencing any side effects?
  • Are there any items on your repeat prescription that you don’t need this month?
How did Covid-19 impact this service?

To help support the response to COVID-19, the NHS Business Services Authority (NHSBSA) is introducing a system to automatically identify patients that may be eligible for electronic Repeat Dispensing (eRD).

Increasing eRD has many benefits, such as reducing footfall in GP practices and pharmacies, reducing workload and allowing for better management of the supply chain. Many of these are particularly desirable during the current situation.


Providing information for Community Pharmacies about the work of the Local Pharmaceutical Committee and of the Community Pharmacy Services commissioned within Coventry


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