Coventry LPC

SUPPLY SHORTAGES

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Supply Shortages

Supply Chain & Shortages

Dispensing and Supply Briefings

PSNC Drug Shortages Briefing

Patient Leaflet

Shortages Reporting Form

Latest Shortage Notices

Dispensing and Supply News

Serious Shortages Protocol

NHSBSA SSP Page

PSNC SSP Page

Guide for Community Pharmacies

SSP Process Flow Chart

SSP Fact Sheet

SSP FAQs

SSP Webinar On-demand

SSP Webinar Slide Deck

Media Reports

BBC News

The Pharmaceutical Journal

The Daily Mail

The impact of stock shortages can have a substantial effect on a patients, community pharmacies and the NHS as a whole.

Although the impact of stock shortages on patient care is widely acknowledged, when a medicine goes into short supply, it can also have a major impact on community pharmacists. Shortages inevitably lead to increased time spent in sourcing products, discussing alternatives with prescribers and counselling patients.  Shortages can also have an impact on key pharmacy relationships as they can increase conflict between the patient and the pharmacist and the pharmacist and the prescriber.

On 1st July 2019 legislation came into force allowing the Department of Health and Social Care (DHSC) to issue Serious Shortage Protocols (SSPs).

SSPs are a potential way to help pharmacies manage any serious shortages of medicines that may occur, without needing to refer patients back to prescribers.

If an SSP is issued, community pharmacy contractors must, under their Terms of Service, consider the SSP, so it is important that contractors are aware of the legislation and the new requirements.

source: PSNC

Please see our Brexit page for information about shortages relating to the UK’s exit from the EU.


Frequently Asked Questions and Additional Support


  • What causes supply shortages?
  • Is there a resource that could help me explain about drugs shortages to my customers?
  • How do I report supply issues to PSNC?
  • What is the Serious Shortages Protocol?
  • Interim Briefings on SSP (prior to July 1st 2019)
  • Shortage Notices: June/July 2019
  • Shortage Notices: Aug/Sep 2019
  • Shortage Notices: Oct/Nov 2019
  • SSP status updates
What causes supply shortages?

Medicines shortages can be caused by a whole range of factors, including manufacturing and distribution problems within the supply chain.  Currently, the uncertainty around Brexit and contingency planning is exacerbating the already existing supply issues.

Is there a resource that could help me explain about drugs shortages to my customers?

PSNC has produced a Patient Leaflet that community pharmacy contractors may find useful to give to patients in the event of medicines supply problems.

There are also some FAQs on the NHSE site:
https://www.england.nhs.uk/eu-exit/medicines/medicines-faq/

How do I report supply issues to PSNC?

You can report any supply issues to PSNC using their online reporting tools. There’s a different form to report generic and branded medicines.

Report shortages of a generic medicine: 
https://psnc.org.uk/dispensing-supply/supply-chain/supply-issues-feedback/problems-with-obtaining-a-generic-medicine/

Report shortages of a branded medicine: 
https://psnc.org.uk/dispensing-supply/supply-chain/supply-issues-feedback/problems-obtaining-a-branded-medicine/

What is the Serious Shortages Protocol?

SSPs are a potential way to help pharmacies to manage any serious shortages of medicines that may occur, without needing to refer patients back to prescribers.

Any SSPs issued will specify an alternative product or quantity that may be supplied (an alternative strength or formulation, or generic or therapeutic alternative or less of the product) by community pharmacies, along with any restrictions or other points that pharmacists need to consider.

Find out MORE

Interim Briefings on SSP (prior to July 1st 2019)

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Providing information for Community Pharmacies about the work of the Local Pharmaceutical Committee and of the Community Pharmacy Services commissioned within Coventry

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